Terms and Conditions
Last Updated: 12 October 2026
These Terms and Conditions ("Terms") govern your use of https://failproofmedia.com/ and the services provided by FailProof Media ("we", "us", "our"). By accessing or using our website, submitting a form, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Our Services
We provide reputation management and related marketing services that help businesses collect and manage customer reviews. The specific services, deliverables, timelines, and fees for each engagement will be agreed upon separately between you and FailProof Media.
The scope of our services may vary depending on the package, proposal, or separate agreement accepted by you.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
If you use our services on behalf of a business or organisation, you represent that you have the authority to accept these Terms on its behalf.
3. Messaging Terms (SMS)
If you provide your mobile number and expressly opt in, you agree to receive text messages from FailProof Media relating to your enquiry and our services.
Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance. Your opt-out request will be processed in accordance with applicable requirements.
Mobile carriers are not liable for delayed or undelivered messages.
Your mobile information and text-messaging opt-in consent are handled as described in our Privacy Policy. Mobile information and SMS opt-in data will not be shared with third parties or affiliates for their marketing or promotional purposes.
4. Your Responsibilities
You agree to:
Provide accurate, current, and complete information when using our website or services.
Use our website and services only for lawful purposes.
Comply with applicable laws, regulations, and third-party platform policies when using our services.
Avoid misusing, disrupting, copying, reverse engineering, or attempting to gain unauthorised access to our website, systems, or services.
Ensure that any content, customer information, reviews, or other materials you provide to us may lawfully be used for the purposes of our engagement.
You must not use our services to create fake reviews, mislead customers, manipulate ratings unlawfully, or engage in deceptive marketing practices.
5. Fees and Payment
Where you purchase our services, the applicable fees, billing frequency, payment schedule, and payment terms will be specified at the point of sale, in a proposal, or in a separate agreement.
Unless otherwise agreed in writing, fees are payable in advance and are non-refundable except where required by applicable law or expressly agreed in writing.
You authorise us to charge the payment method you provide for the fees you have agreed to pay.
Any applicable taxes will be charged in accordance with applicable law and the terms communicated to you.
If you fail to make a payment when due, we may suspend or restrict the relevant services after providing any notice required by applicable law or your agreement with us.
6. Third-Party Services
Our services may rely on third-party platforms, software, communication providers, analytics tools, and other external services.
We do not control these third parties and are not responsible for their availability, performance, policies, or decisions. Your use of third-party services may also be subject to their respective terms and conditions and privacy policies.
Changes, interruptions, restrictions, or discontinuation of third-party services may affect our ability to provide certain features or deliverables.
7. Results and Disclaimer
We make reasonable efforts to provide our services professionally and to help businesses collect and manage customer reviews and improve their online reputation.
However, we do not guarantee any specific number of reviews, ratings, search rankings, leads, conversions, revenue, or other business results. Results depend on factors outside our control, including customer behaviour, platform policies, competition, and third-party algorithms.
To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except where such warranties cannot lawfully be excluded.
Nothing in these Terms excludes or limits any rights or remedies that cannot be excluded or limited under applicable law.
8. Intellectual Property
All content on our website, including text, graphics, logos, designs, and other materials, belongs to FailProof Media or its respective licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission from the relevant rights holder, except where permitted by applicable law.
Any intellectual property rights in client materials or deliverables will be governed by the applicable proposal or separate agreement.
9. Limitation of Liability
To the fullest extent permitted by applicable law, FailProof Media will not be liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, business opportunities, goodwill, or data arising from or connected with your use of our website or services.
To the fullest extent permitted by applicable law, our total aggregate liability for claims arising out of or relating to our website or services will not exceed the total amount you paid to us for the relevant services during the three months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
10. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold FailProof Media harmless from third-party claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of our website or services, your breach of these Terms, or your infringement of another person's rights.
This provision does not apply to the extent a claim or loss results from our own unlawful conduct or from liability that cannot legally be excluded or transferred to you.
11. Termination
We may suspend or terminate your access to our website or services if you materially breach these Terms, misuse our services, or engage in unlawful activity, subject to any applicable legal requirements and any separate agreement between us.
You may stop using our website or services at any time. If you have an ongoing paid engagement, subscription, or separate service agreement, cancellation, notice periods, outstanding payments, and other obligations will be governed by that agreement.
Termination does not affect rights or obligations that accrued before termination or provisions that are intended to survive it.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, services, or legal obligations.
The updated version will be published on this page with its effective date. Where required by applicable law, we will provide notice of material changes.
Your continued use of our website or services after revised Terms take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law. If you do not agree with the revised Terms, you should stop using the affected services.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India, subject to applicable conflict-of-law principles and mandatory legal protections.
Any disputes arising out of or relating to these Terms or our services will be subject to the jurisdiction of the competent courts in Patna, Bihar, India, subject to applicable law.
Nothing in this section limits any rights or remedies that applicable law requires to remain available.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Business Name: FailProof Media
Website: https://failproofmedia.com/
Email: [email protected]
Phone: +91-79799-48544
Business Address: Near Prachin Shiv Mandir, Rustam Pir Ki Gali, Padri Ki Haweli, Patna City - 800008, Bihar, India.